Wednesday 16 December 2009

Vodafone

These bunch of fucks are unbelievable. I have many problems with my Blackberry Storm phone. (See here)



The phone is an absolute bag of wank and incapable of doing anything other than making sure my napkin doesn't blow away whilst I'm out having a lovely picnic. I decided enough was enough and thought I'd make a claim against my insurance.

I eventually got put through to the insurance bods where I was dealt with by the most ignorant, facetious cunt I've ever spoken to. He basically told me I'd dropped the phone in water, or dropped and realised there was a problem the day before, at lunchtime, whilst I was at home. Please note he did ask if I had dropped the phone, he TOLD me what had happened.

The claim was successful and I can get the piece of shit repaired, but that's not the reason for this blog.

I sent a shitty email to Vodafone informing them that their insurance company employ people that are basically incapable of working in the public domain. I don't know what I expected in return, but I felt like they had to know.

I had the reply today and it is absolutely brilliant!!

Check out he grammar and spelling on this bad boy:

Firstly allow me to apologise that you were receiving issues with your handset, which was then greeted by the poor customer service from Marsh insurance.

This is of Corse is not how we wish our customers to Esperance calling 191.


As a further apology I have placed 3 months half price line rental on you're account for the inconvenience.


What the fuck does 'Esperance' mean? And whats with all the capital letters in the middle of sentences? Back in the day, when I learnt how to read and write we only used capital letters at the start of sentences, or for names and so on.

Esperance is so far from being correct that a spell checker won't even bring up the correct word!!


First thought was this had come through some 'non-UK' office, but unfortunately the sender of this mail had a VERY English sounding name.

I'm now very tempted to send an email back, advising the sender to invest in a spell checker on their email program to stop them making such rudimentary mistakes in the future. Cos no one wants to look like a cock. And at the moment this bell sniff looks like a cock!